We process orders within 1-2 business days. Shipping usually takes 3–5 days, excluding holidays and unforeseen delays.

Yes! COD is available. However, COD orders require verification via call or WhatsApp before dispatch.

Yes, COD orders may take 1-2 extra days due to mandatory verification before shipping.

Orders can be cancelled within 24 hours or before dispatch. Once dispatched, cancellation is not possible.

We offer a 5-day return policy. An unboxing video is compulsory for return approval.

You can request an exchange within 48 hours of delivery by emailing us at support@houselounge.in. Shipping fee ₹150 is applicable.

After the return is approved and inspected, the refund will be processed within 7-15 working days to your bank account.

After the return is approved and inspected, the refund will be processed within 7-15 working days to your bank account.

Please make sure to record an unboxing video and contact us immediately with the details for quick resolution.

You can email us at support@houselounge.in or WhatsApp us at +91 6398-843674. We are happy to help!