FAQs
SHOPPING
What is House Lounge?
House Lounge is an online fashion brand offering premium apparel and accessories for men, women, and kids — including T-shirts, hoodies, shirts, joggers, shorts, jackets, and caps — designed for quality, comfort, and everyday style.
What types of products do you sell?
We offer a wide range of clothing essentials such as:
- T-shirts (crew neck, V-neck, premium basics)
- Hoodies, sweatshirts, and jackets
- Bottom-wear like joggers, sweatpants, and shorts
- Oversized shirts
- Accessories like caps, bucket hats, tote bags, and more
Are your products high quality?
Yes! Our garments are crafted with quality materials (e.g., pure cotton with bio-wash finishes), designed to be comfortable, durable, and stylish for everyday wear.
How can I place an order?
Simply browse the collection on the site, select the items you want, add them to your cart, and proceed to checkout. From there you can choose your delivery and payment options.
PAYMENT
What payment methods are accepted?
We accept multiple secure payment options including:
- Online payments (credit/debit cards, UPI, net banking)
- Cash On Delivery (where available)
Shopping with us is 100% safe and secure.
Do you offer Cash On Delivery (COD)?
Yes! House Lounge offers Cash On Delivery as well as secure online payment options.
RETURNS
What is your return/exchange policy?
We offer a hassle-free return and exchange policy. If your product is not as expected, you can request a return/exchange within the timelines specified in our policy page. For details, check our Returns & Exchange Policy on the site.
Can I subscribe to updates and offers?
Yes! Enter your email in the Newsletter section on the site to receive updates on new products, trends, and exclusive offers — plus a welcome discount (e.g., 10% off).
How do I contact customer support?
You can reach us via the Contact Us page. We typically respond within 24 hours on business days. Our address is S-205 Shivalik Nagar BHEL Ranipur, Haridwar, Uttarakhand 249403, India.
SHIPPING
What is your shipping/delivery policy?
We offer a hassle-free return and exchange policy. If your product is not as expected, you can request a return/exchange within the timelines specified in our policy page. For details, check our Returns & Exchange Policy on the site.
Do you ship internationally?
Shipping availability (domestic or international) is shown at checkout. If international delivery is supported, it will display estimated shipping costs and timelines.
Where are you located?
Our business address is:
S-205 Shivalik Nagar BHEL Ranipur
Haridwar, Uttarakhand 249403, India.
