Privacy Policy
Last updated: May 14, 2025
At House Lounge, your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website houselounge.in or use our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, shipping address, billing address, and payment information.
Order Details:
Details related to your purchases, including products ordered, amount paid, and transaction information.
Technical Information:
IP address, browser type, operating system, device information, pages visited, and the time and date of your visit.
Communication Data:
Any communications you send to us (emails, WhatsApp messages, chat support conversations).
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate order updates and respond to your inquiries.
Improve our website, products, and customer service.
Send marketing emails or WhatsApp messages (only if you opt-in).
Prevent fraud, unauthorized transactions, and ensure a secure shopping environment.
Comply with applicable legal obligations.
3. How We Share Your Information
We may share your information with:
Logistics Partners: For shipping, delivery, and return pickups.
Payment Processors: For secure processing of payments.
Service Providers: For technical and marketing support services.
Legal Authorities: If required under applicable law or to respond to legal process.
We DO NOT sell or rent your personal information to third parties for any marketing purposes.
4. Data Security
We use appropriate security measures including SSL encryption, secure servers, and other technologies to protect your personal information.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to protect your personal information but cannot guarantee its absolute security.
5. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your personal data (subject to legal retention requirements).
Opt-out of marketing communications at any time by contacting us.
6. Cookies
Our website uses cookies and similar tracking technologies to:
Improve your browsing experience.
Analyze website traffic.
Understand user behavior.
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.
8. Children's Privacy
We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:
📧 Email: info@houselounge.in
📱 WhatsApp Support: +91 6398-843674
🏠 Address:
OUTER HILLS HOLDING CORP.
House Lounge
S-205 Shivalik Nagar BHEL Ranipur Haridwar Uttrakhand 249403 India.
Customer Support:
📧 Email: info@houselounge.in