✅ Return Policy
You can request a return within 5 days of receiving your order.
An unboxing video is mandatory for return approval.
Items must be unused, unwashed, and in original condition with all tags and packaging.
Returns without a valid unboxing video will not be accepted.
🔄 Exchange Policy
Exchanges are accepted within 48 hours of delivery.
An unboxing video is required for exchange approval.
A flat ₹150 shipping fee is applicable for exchanges.
To request an exchange, please email us at support@houselounge.in.
💸 Refund Process
Once your return is approved and the product is received and inspected by our team, your refund will be processed.
Refunds will be issued within 7 to 15 working days to your original payment method or bank account (for COD orders).
For Cash on Delivery (COD) orders, you must share your bank details for the refund.
